FAQ

Learn how to publish on or directory

If you have any questions beyond the scope of this page, please feel free to contact us

Signature & Payment

01
How much does it cost to buy a listing?

We offer 4 collections of business cards on offer: free 0 PLN, standard 20 PLN, premium 30 PLN, advanced 40 PLN. They are on a monthly basis.

02
Can I pay for my listing in my home currency?

69/5000 Of course, we offer online payments that support any currency.

03
How do I purchase a listing on a monthly basis?

To keep your business card on the list with all the extras, you need to renew your business card every month.

04
How do I renew my listing?

You can renew your business card in the profile and pay again for her.

05
I’ve forgotten my password. How can I retrieve it?

To recover your password, select the "I forgot my password" option in the login panel. The instructions for recovering the password will then be sent to the address provided.

06
What does True Local do with my personal information?

Your personal data is stored on the server. We use them to identify your identity and payment.

Listing Publication

01
How can I list my business?

To add your company, just create an account and add in the "Add business card" panel.

02
How can I advertise my listing?

To advertise your business card, buy one of the packages. Thanks to it, you'll be able to add more information and also appear higher in the search results.

03
What are the business listing rules?

The more expensive the package, the more information you can put in your business card, and it will also appear higher in the search results.

04
My listing informations are incorrect. How do I clain it and modify my entry?

To improve the information, simply enter the business card and select the "Edit Entry" option.

05
What is the minimum amount of information I can show?

The information you need to provide us is required to verify your identity. The minimum information is in "My Account".

06
Can someone other than me edit, maintain, or update my directory listing?

No, business cards that belong to you can only be edited by you.

Other issues

01
How the review system works? Is it moderated?

The feedback system is supervised. We want opinions about your companies to be as reliable and truthful as possible.

02
Can I report a review for being inappropriate?

Of course, all you need to do is contact us via the contact form.

03
My business has closed down. How can I let you know?

Just send us information via the contact form.

04
I’ve found a business with duplicate listings. How can I let you know?

Please send your company name in the contact form.

05
Will I be able to make changes to my listing after publishing?

Of course, all you need to do is enter your business card and select the "Edit Entry" option after logging in.

06
I published my listing, but it is not showing up when I search. Where is it now?

Business cards undergo verification before entering the site. The business card will appear in our catalog for up to 24 hours.


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